Asia Flight Reviews Reviews

FLIGHT REVIEW: Scoot – Singapore to Luang Prabang

Scooting off on a holiday to Laos has never been easier now that Scoot fly direct from Singapore into Laos, Luang Prabang. That is just a one hop stop from Australia (the Gold Coast) via Singapore into Laos.

Scoot flew its inaugural flight from Singapore to Luang Prabang, Laos, last month, marking the start of its three-times-weekly flights from Singapore to Luang Prabang and Vientiane.

Scoot is the only airline offering direct Singapore-Laos services.These routes were transferred from sister airline SilkAir, the regional wing of Singapore Airlines, and will be operated with Scoot’s A320 aircraft.

Kate Webster recently flew to Laos with Scoot. Here is the verdict.

Flight: TR 350 – Singapore – Luang Prabang

When:  1 April 2019

Aircraft:  A320

Class: Economy – Scoot in Silence

Configuration: 3-3

Seat: 6A

Duration: 3 hours 10 mins

CHECK IN: You can do your online check in for a speedy bag drop at the airport between 72 hours and 1 hour before departure. Flights eligible for Web Check-in are all Scoot flights departing from Singapore, Perth, India, Seoul, Japan and Berlin. Web Check-in is available for individual or group travellers (including travel agent bookings) with point-to-point journeys ( flight connections). Alternatively, Scoot’s check-in counters at the airport open 3hrs before scheduled departure and close 60mins before scheduled departure with no exceptions. Travellers are strongly advised to arrive at the airport at least 120mins before departure so you may complete check-in procedures on time. Scoot’s check-in counters at Singapore Changi Airport are located at Row 10 – 12, Terminal 2.

BAGGAGE:  The limitations on your baggage allowance is determined by the fare you purchase. A Fly fare does not include any checked baggage allowance, however, allows a carry-on baggage allowance limited to 2 pieces including a laptop or handbag with combined weight not exceeding 10kg. Regardless of the ticket you book, cabin baggage cannot exceed dimensions of 54cm x 38cm x 23cm (total linear dimensions cannot exceed 115cm). FlyBag and FlyBagEat fares allow 20kg of checked luggage in addition to the carry-on allowance. For travellers needing even more luggage allowance, this can be purchased at a fee.

THE SEAT: The good thing about Scoot is you get what you pay for and you only pay for what you need. There are different fare and bundle options. Buy just a seat or add anything from meals to baggage allowanceWi-Fi accessextra legroom and more. The most common options have already been bundled together so you can order with one click and enjoy a discount rather than select the extras individually: Fly, FlyBag & FlyBagEat. Find out more about our fare bundles here. My chosen seat was the FlyBagEat. It was a short flight so I did not need the WiFi access, so why pay for it. The seat was surprisingly comfortable with enough legroom and I always choose a window seat for the views.

MEALS: Meals can be pre-ordered at time of booking or prior to your flight and range from light snacks to full meals. If you miss out on pre-ordering there is the chance to pay for these on-board. All prices shown in the menu are in Singapore Dollars and payment can be made via cash and credit card (Visa and Mastercard) payments. Unfortunately, your debit cards and dual function cards are not accepted. Premium Selections are only available for purchase up to 72hrs before flight and if your booking is made less than 72 hours before the flight, you may be served with an alternative meal. Travellers are reminded to present your boarding pass or itinerary on board as proof of purchase. Do also be aware that consumption of outside food and beverages is not allowed on board. Click here to view the Scoot Café menu. Pre-order your meals here. I chose the Singapore Signature Chicken Rice with steamed chicken served with fragrant rice cooked in chicken stock and a spicy chilli. It really hit the spot and was nice and fresh.

ENTERTAINMENT: This flight was not too long so I just had my book to read, in-between chatting to my neighbour. The inflight magazine is an interesting read too and gives a heap of information about the destinations Scoot fly to and more. It is definitely worth flicking through the pages.

FREQUENT FLYER: Scoot has now teamed up with KrisFlyer to make Scooting an even more rewarding experience. KrisFlyer members can use their miles to redeem Scoot travel vouchers, which can then be used to purchase flights or add-on services.

THE VERDICT: Overall the flight was pleasant and got me exactly where I needed to be, on time. The staff were friendly and happy to chat which I find always makes a big difference. I like that you pay for what you need and nothing more, makes you feel like you get value for your money.

For more visit

Kate Webster

Kate Webster is the founder and owner of Captured Travel Media. She is a world traveller, ocean lover and conservation warrior who is determined to make every moment count for not only herself, but the world around her. An editor and travel journalist, Kate travels the globe in search of vivid imagery and compelling stories that capture the essence of the people and places she visits. She is a passionate conservation advocate, sustainable traveller and always travels with reason and cause.