It is the only 5-star property in Rotorua but welcomes all guests into the 130 luxurious rooms and suites, a gym, and vibrant dining and a funky bar.

The Pullman is surrounded by surreal scenery and iconic attractions, like the shooting geysers, bubbling mud, natural hot springs and magical forests.


Like you can expect with the Pullman brand, the décor and styling of this property is functional yet classy with a business style to it. There is a touch of culture with the artwork hung around the hotel. Entrance straight off the street takes you to a large foyer and adjoining restaurant and bar.

There is a mid-sized gym for those who like to stay active while away from home, but unfortunately, there is no pool. A short walk up the road, and you will find thermal pools. Check-in experience was swift and the staff were welcoming and happy to assist with sight-seeing recommendations.


The large rooms are contemporary open-plan design with colours and décor inspired by the region’s geothermal origins. Depending on the room category, you will have views of the city or Lake Rotorua. Rooms vary in size, bathroom inclusions and bedding options. The room types include superior room, superior room (two queen beds), deluxe room, deluxe executive room and executive suite (king bed, lake view).

All rooms have the most comfortable plush Pullman king-size bed, local artwork, smart TV, chaise lounge and mini bar with tea and coffee making facilities. You can stay connected with high-speed Wi-Fi and bedside hubs to make it easy to charge. Room service delivers modern cuisine 24/7.


Dining by Pullman is famous for adapting to the needs of the modern palate. From a casual lunch to a healthy breakfast, or spectacular dinner to after-work tapas. The Pullman Rotorua offers a farm-to-table experience at Barrel & Co., with the restaurant centred around an intimate open kitchen with a welcoming sense of theatre.

The cosmopolitan brasserie looks out onto Arawa Street, offering all-day dining, starting with a spectacular buffet breakfast with traditional favourites and healthy active breakfast selections. For lunch, the restaurant provides a modern menu filled with local delicacies. Dinner fills up with not only hotel guests but people booking in, to experience the best of the region through creative grill dishes.

Even if you just want to pop in for drinks, there is a bar offering a selection of drinks and nice seating at wine barrels outside.

Hotel Rewards

With Accor Plus membership, a stay in a hotel – and there’s over 1000 in Asia Pacific – earns you a guaranteed 10% off the best possible rate, and earns you points from your stay, that you can use to shop online, book more holidays, including flights, or order food to your home. Available for use in 20 countries, offering 1400 restaurants and 1000 bars, Accor Plus offers Members up to 50% off dining, 15% on drinks in Asia, exclusive events and early access to worldwide sales. For more information CLICK HERE*.

Hot Tip

A notable feature in the room – the rotating TV cabinet so you can watch from anywhere in the room. You might not know this unless you spin it. Do Book a room with a lake view as it is stunning to look out on.


Address: 1135 Arawa Street, 3010 Rotorua, New Zealand

Phone: 64 (07) 343 9750 – FAX: 64 (07) 343 9751


Disclosure: The writer stayed as a guest of Accor Hotels.

*We may receive a commission from Accor Plus Membership if you buy one  

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Kate Webster

Kate Webster is the founder and owner of Captured Travel Media. She is a world traveller, ocean lover and conservation warrior who is determined to make every moment count for not only herself, but the world around her. An editor and travel journalist, Kate travels the globe in search of vivid imagery and compelling stories that capture the essence of the people and places she visits. She is a passionate conservation advocate, sustainable traveller and always travels with reason and cause.

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